Yes, the hotel has free wireless internet access in all guestrooms and public areas. The password to the Wifi is “Banff123”

We offer free parking for our guest on a first come first serve basis.

Vehicles under 6ft are required to park in Banff Park Lodge underground parking. Failure to do so may result in additional fees.

EV charging stations are available at Banff Park Lodge for an additional fee.

Only one vehicle per room is allowed. Additional vehicles may be accepted for a fee.

We offer daily housekeeping stay service that includes emptying of garbage & recycling, replenishing of amenities (coffee, tea, shampoo, towels, etc.) and making the bed.

Full linen change stay service also includes full clean of your bathroom and it is scheduled after every 3rd night. This full linen change stay service is moved by a day earlier when it falls one day before check out. E.g. 4-night stay receives linen change stay service after 2nd night. 5-night stay receives stay service after 3rd night.

If you require any extras, please dial “0” on your in-room phone and our team will deliver them to you.

Green Reward Food Credit

Get $5 food credit per night in any of our restaurants for opting-out of daily housekeeping stay service during your stay. You can join our GREEN reward program today. If you prefer to receive Daily Housekeeping Stay Service:

Daily service includes emptying of garbage & recycling, replenishing of amenities (coffee, tea, shampoo, towels, etc.) and making the bed.

We may only clean unoccupied rooms.

Full linen change stay service also includes a full clean of your bathroom, and it is scheduled after every 3rd night. This service is moved by a day earlier when it falls one day before check out.

Extra amenities are available 24 hours. For extra sheets, towels, coffee, etc. please dial "0" on in-room phone.

Check-in is any time after 4 pm. Check-out is 11 am. An early check-in or late check-out can be requested and is dependent on availability and is subject to additional fees.

Guests staying at the Bow View Lodge have access to use the Pool, hot tub, steam room and Gym at our sister property Banff Park Lodge, located across the parking lot from the hotel.

Hours: Daily from 6am - 11pm.

Adult Only – Quiet Hours: 9pm – 11pm.

All our rooms have a fridge. Microwaves are only available in our Family Suites and the River Suite.

We do have communal microwaves available for al guests to use on the 2nd and 3rd floor.

Yes, you can contact our front desk who will be happy to assist you with booking sightseeing tours. Please dial “0” for inquiries or stop by the concierge desk in the lobby.

For some ideas of activities, please click here

Our hotel is conveniently located within a 5-minute walk from the town center.

All our 2nd and 3rd floor rooms include a balcony.

Please dial “0” from your room to speak with our Front Desk Team.

For a full list of in-room amenities, please click here.

We have an Ice machine and a pop machine located on the 2nd floor.